What you can expect
The emails may begin with questions such as:
- Why does work still come back to the founder even after it has been delegated?
- Where do handoffs lose information, and what would make them more reliable?
- When does a team need a process, and when would another process only get in the way?
- What should be clear before a workflow is automated?
- How can expectations and feedback help people become more independent?
Some emails will point to a new article or resource. Others may be a shorter observation, a practical example or a question worth thinking through.
There is no fixed publishing schedule. I send an email when I have something useful to share.